Identifying data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following data are reflected below: the company holding the web domain is HOTELES ENCANTADOS, S.L. CIF B 15.711.336, with address to these purposes at Cardenal Payá nº 1, 2º Izqda., 15.702, Santiago de Compostela (A Coruña), contact email:


The access and / or use of this HOTELES ENCANTADOS, S.L. portal attributes the condition of USER, that accepts, from said access and / or use, the General Conditions of Use reflected here. The aforementioned Conditions will apply independently of the General Conditions of Contract that in their case are obligatory.

Personal data protection

Purpose: To manage user application
Legimacy: Execution of a contract / rendering of services
Recipients: Other companies of group subsidiaries
Rights: Users may exercise the right of access, correction, elimination, limitation, opposition and portability of the data provided, as specified in the additional information.
Additional information: see below

Privacy policy II (Additional information)

Who is responsible for processing your personal data?

Registred address: Cardenal Payá, 1 2º izda 15702 Santiago de Compostela (A Coruña)
Telephone: +34 981 568 521

What is our purpose for processing your data?

At HOTELES ENCANTADOS, S.L. we process the data provided by the interested parties with the purpose of managing the information or products requested by them. We perform automated data processing in order to create profiles with the requested services or purchases in order to offer promotions, offers or services they have shown an interest in.

How long do we keep your data?

Personal data provided by users are kept until the interested party requests their elimination.


The legal basis for processing your data is the execution of your application.

Who do we share your data with?

HOTELES ENCANTADOS S.L. may share your data with other companies or group subsidiaries for administrative purposes and internal management.


Users may at all times exercise their right of access, correction, elimination, limitation, opposition and portability of the data provided, as per the provisions of the General Regulations (EU) 2016/679 on Data Protection, through a written communication to the address above, specifying which right they wish to exercise, attaching a copy of an identification document to the email address

Likewise, the interested party can present a claim before the Control Authority.

More information

HOTELES ENCANTADOS, S.L. has adopted the necessary technical measures to maintain the required safety level, according to the nature of the personal data processed and the circumstances of their processing, with the aim of preventing, to the greatest possible extent and depending on the state of the technology, their alteration, loss, or unauthorised processing or access. To carry out the abovementioned formality, it may be necessary to share the data with people in charge of their processing, collaborating companies and public administrations (that can verify the truthfulness of the data).

HOTELES ENCANTADOS, S.L. fully adheres to the current legislation on personal data protection, and to the confidentiality commitments that are inherent to its activity. In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679, we inform users that the personal data they provide us with voluntarily, through any of the means for the collection of data, will be incorporated in the automated Processing Activity of personal data owned by HOTELES ENCANTADOS, S.L in order to provide its services, as well as to keep you informed on matters regarding the company`s activities and services. The fields marked “*” are obligatory, whereby not filling them in will prevent the USER from enjoying some of the Services and information offered on the Web site. The data contained therein will be treated confidentially.

Should the USER provide personal data referring to third-parties, prior to the inclusion of the data the USER must inform the parties of the contents of this clause, as stipulated in General Data Protection Regulation (EU) 2016/679.

HOTELES ENCANTADOS, S.L. as the company in charge of the Processing Activity, guarantees USERS the right of access, correction, elimination, limitation, opposition and portability of the data provided, General Data Protection Regulation (EU) 2016/679, and that USERS may at all times exercise those rights in writing to the corporate address, attaching a copy of their Id Card or passport.

HOTELES ENCANTADOS, S.L. guarantees that all the commercial communication it addresses to its clients comply with the current legislation.

Therefore, in compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce and Law 9/2014 (General Law on Telecommunications), the USER is informed that HOTELES ENCANTADOS, S.L. may electronically send you information regarding products and services that may interest you and that you consent to.

You may revoke this authorisation at any moment by writing to